Woof Pack Online FAQs
What is a Woof Pack?
A Woof Pack is a monthly subscription surprise goodie box containing a combination of 2 - 3 fun toys and 3 healthy, all-natural, single ingredient treat.
*Disclaimer: Treats and Toys should only be given under supervision. While the toys maybe strong and durable, they are NOT indestructible. Inspect toys regularly and discard when worn or damaged.
How does subscription work and what does automatically renew mean?
What are my payment options and when do I get billed?
What if I wish to cancel my subscriptions?
My dog loved a toy and or treat from the subscription; is there a way to purchase them separately?
Head over to our Online Retail Shop to purchase an a-la-carte selection. Surely, you'll find your pupper's favourite treat/toy or maybe even more!
What are your return/exchange policy?
We at Woof Pack would love nothing but making your furbaby happy. If there's a product you aren't satisfied with, please reach to us at bark@woofpackonline.com.au within 7 days upon receiving the pack and we're happy to help you out.
*For any items by West Paw, we honour their "Love It Guarantee!" (for more info, please visit West Paw's website by clicking here)