Terms of service

**Woof Pack Online Pty Ltd - Terms & Conditions**

Welcome to Woof Pack Online! By accessing or using our website, products, and services, you agree to abide by the following Terms and Conditions:

1. **User Responsibilities:**
- You must be at least 18 years old to use our services or have the consent of a legal guardian.
- You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized access.

2. **Website Use:**
- All content on our website is the property of Woof Pack Online Pty Ltd and is protected by copyright and other intellectual property laws.
- You may not use our website or its content for any unlawful or unauthorized purpose.

3. **Product Information:**
- While we strive to provide accurate product information, we do not warrant the completeness or accuracy of the content on our website.
- Product prices are subject to change without prior notice.

4. **Ordering & Payment:**
- By placing an order, you agree to pay the specified price for the products and any applicable taxes and shipping fees.
- Payments must be made through the approved payment methods listed on our website.

5. **Shipping & Delivery:**
- We will make every effort to deliver products within the specified time frame, but we are not liable for delays beyond our control.
- Shipping costs and estimated delivery times are provided during the checkout process.

6. **Returns & Refunds:**
- We accept returns and issue refunds in accordance with our Return Policy, which can be found on our website.

7. **Privacy & Data Protection:**
- We are committed to protecting your privacy and personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.

8. **Prohibited Activities:**
- You may not engage in any activity that could harm or disrupt our website, services, or other users.
- Use of automated systems, bots, or any other methods to access or manipulate our website is strictly prohibited.

9. **Limitation of Liability:**
- Woof Pack Online Pty Ltd shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

10. **Modification of Terms:**
- We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website.

11. **Governing Law:**
- These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Woof Pack Online Pty Ltd is registered.

12. **Contact Information:**
- For any inquiries or concerns regarding these Terms and Conditions, please email: bark@woofpackonline.com.au

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Please review them regularly, as they may be updated from time to time.